FAQ's
Click on the tabs for a dropdown of the most common questions in each section. Other questions?
FAQ's Lease & Rent
If you want to rent a trailer, tanker or other type of equipment for more than 12 months, it will be considered as lease.
If you wish to rent for less than 12 months, please see our rental options.
If you want to rent a trailer, tanker or other type of equipment for less than 12 months, it will be considered as lease.
If you wish to rent for more than 12 months, please see our leasing options.
We have standard terms & conditions, they are integral part of a contract and added with every new contract. We can also send them on request.
Please check our Fair Wear & Tear Conditions.
Your pickup location is stated in your lease contract. Please refer to our Location Finder for all TIP locations.
For all leases of 12 month or longer, multiple service options can be selected. If you chose full service, this includes servicing, tyre replacement, axle and brake parts replacement, refrigeration unit parts replacement, other parts replacement and Roadside Assistance. Details for all maintenance elements can be found in the standard terms and conditions, which are an integral part of a contract and added to every new contract. We can also send them on request.
If you do not have an account in our system yet, it will take couple of steps to complete your profile. Start the process by submitting your quote.
Under the standard conditions you should drop off the equipment at the same location where you picked it up. We can make exclusions on request, but additional charges may occur. Please contact your TIP account manager in this case.
This depends on the type of trailer you need. Please submit a quote and we will come back to you with the most attractive offer possible.
It depends on the country where you are located. European Standard Equipment is 4000mm based on 5th wheel height between 1120 – 1150mm. These are the official European Height Regulations per country:
UK = No Limit IR = 4,25 m NL = 4,0 m BE = 4,0 m (1%) LU = 4,0 m FR = No Limit ES = 4,0 m PT = 4,0 m (Container 4,4m) NO = No Limit FI = 4,2 m EE = 4,0 m SW = No Limit DK = 4,0 m PL = 4,0 m GE = 4,0 m CZ = 4,0 m HU = 4,0 m AU = 4,0 m IT = 4,0 m (Container 4,3 m) GR = 4,0 m
Please tell us what you are looking for we will assist you with your request.
Please visit our map to find our service points near your location.
FAQ's Maintenance & Repair
We offer a range of services to improve your fleet performance and reduce operating costs, making your operations more agile and profitable. Next to maintenance, we also offer trailer damage repair management.
Yes, we have a full range of MSU's (mobile service units) to provide service on your location.
Please let us know what you need and we will send you a quotation.
Please book your appointment at one of our workshops.
Yes, we are fully specialized in maintaining semi-trailers and other equipment. Please book your appointment at one of our workshops.
Yes, you will receive service notifications, unless you chose to be self-responsible for the servicing.
Roadside assistance is included with most of our rental, leasing and maintenance contracts. If you want just a Roadside Assistance contract, without maintenance, for your own fleet, that's also possible. Please contact us for a customized offer.
Our preffered supplier is Goodyear. Next to that we have a wide range of other tyre brands.
We aim to have your equipment ready for a pick up within 1 working day.
Yes we do, in all our locations besides our workshops in UK.
Yes, we have trained mechanics across all regions. We provide truck repair service across whole UK, Nordics and Central region as well as locations of Maasdijk, Breda, Tiel, Amsterdam and Ommen in Benelux.
Yes. We provide this service in all TIP locations in Benelux and Central region, as well as all workshops in Nordics (besides Aarhus), and also in Simonswood branch in The UK.
Yes, most of our locations have washing areas
Yes, in The UK and Nordics our tyre partner is located close to all of our locations, in Benelux we have this service in Waalhaven, Venlo and Botlek; in Central region we have it in Halle and Rheda-Wiedenbrück
Yes, in The UK and Nordics our tyre partner is located close to all of our locations, in Benelux we have this service in Waalhaven, Venlo and Botlek; in Central region we have it in Halle and Rheda-Wiedenbrück
Yes, our Reefer partner is located close to all of our locations in The UK and Benelux. In Nordics we have this service in the following locations: Padborg, Taulov, Taastrup, Hirtshals, Helsingborg, Jönköping, Gothenburg, Gothenburg, Säve, Oslo, Vestby, Stavanger. We do not provide this service in Central region.
No we do not provide this service at TIP. However, we have good relationships with approved independent cleaning stations and are able to refer you.
Yes, you will receive service notifications, unless you choose to be self-responsible for the servicing.
FAQ's Our Fleet
We have an extensive fleet of trailers and other assets. Most of our equipment is displayed here. If you submit a quote, we will assist you with your request.
Yes, all type of equipment that are presented under equipment are available for leasing and renting
Most of the information can be found on our equipment page. If you need additional information, please let us know and we will contact you as soon as possible.